Terms of use

Using the site

Use the site lawfully and provide accurate information when creating an account or placing an order. Keep your verification codes and account access secure, and tell us if you believe someone has used your account without permission.

Products, prices, and orders

Product descriptions, availability, prices, and offers may change. We make reasonable efforts to keep listings current, but an item in your bag is not reserved until your order is accepted and confirmed.

If an item or price cannot be honoured, we will contact you about the available next steps. Payment handling may involve a third-party payment provider and is also subject to that provider’s terms.

Delivery, cancellations, and returns

Delivery availability and estimates depend on your location and the details shown during checkout. Estimates are not guarantees and may change due to circumstances outside our control.

For cancellation, return, or refund requests, contact us promptly. Eligibility and available remedies depend on the product, order status, the terms shown when you ordered, and applicable consumer-protection law. Nothing in these terms removes rights that cannot legally be excluded.

Site content and changes

Site text, branding, and design belong to Shudh Saman or their respective owners. Do not copy or misuse them without permission.

We may update the site or these terms as our services change. Updated terms apply from the time they are published. These terms are subject to the laws of India, together with any consumer rights and jurisdiction protections that apply to you.

Contact

Questions about these terms or an order? Please contact us using the details on our contact page.